Euromoney Financial Training Asia Pacific - Frequently Asked questions:
Course Details
Is accommodation included in the price?
No, it is the delegate's responsibility to arrange their own accommodation.
Where will the event be held?
All training course venues are confirmed between two and four weeks prior to the course to ensure the most appropriate room for the size of the class is selected, but rest assured the course will be held in a 4 or 5 star hotel.
For more information, please see the course page or alternatively email enquiry@euromoneyasia.com or call +852 2520 1481.
When will I receive my course information details?
Joining instructions including the details of the venue and course timings will be sent between two and four weeks prior to the course.
How do I get to the course venue?
All venue directions including a map will be sent to you with your joining instructions (2-4 weeks prior to the course).
When will I receive confirmation of my registration?
We will always aim to confirm your registration within 48 hours. If you have not heard from us within that time period, please contact us on enquiry@euromoneyasia.com or call +852 2520 1481.
What are the cancellation policy/terms and conditions?
If any registered delegate cannot attend our course, a replacement is always welcome for the course. Cancellations must be made in writing (letter or fax) with Euromoney Training’s acknowledgement. Written cancellations must reach our office 30 days before the course commencement date. A full refund, less an administration of US$150, will be given. For any written cancellation requests that reach us less than 30 days before the event, no refunds will be given. However, if you wish to attend another Euromoney Training course in Asia-Pacific, a 75% discount voucher valued at not more than 75% of the initial payment will be issued. Please note that the subsequent course must take place within 1 year of the initial registration. Discount vouchers are transferable within the same organization, but not to be used in conjunction with any other discount schemes. Discount vouchers will not be issued for no-shows without cancellation. Euromoney Training reserves the right to the final decision if any dispute arises.
Payment
How can I pay?
There are multiple forms ways to make payment:
• Cheque
• Direct Bank Transfer
• Debit/credit card payment
Cheques should be made payable to EUROMONEY TRAINING and mailed, with the remittance advice below, to:
Euromoney Financial Training,
27/F 248 Queens Road East
Wanchai,
Hong Kong
Direct bank transfer payments can be made by quoting an invoice and account number. Please email enquriy@euromoneyasia.com for our bank account details.
Debit/credit card payments can be made online or by calling us directly on +852 2520 1481. Please do not email or fax your credit card information.
Please note that this transaction will appear on your card statement as "Euromoney online transaction".
When is payment required?
Payment is required not less than two weeks prior to commencing the course. A delegates place is only confirmed on receipt of payment.
What currency does Euromoney Training Asia Pacific use?
All course prices are quoted in US dollars and all payments can be made in US dollars, Hong Kong Dollars or Singapore Dollars. We do not accept GBP or Euros.
Taxes
Do I need to pay any additional tax on the course fee?
Delegates registering from Singapore or Australia who are attending a course in their country of origin will have to bear the prevailing GST (Goods & Services Tax) at the date of invoice.
Other local taxes may apply on courses taking place in other countries, but these will be highlighted on the course brochure and website.
Continuing Professional Development
Can attending a Euromoney Training course fulfil my CPT (Continuous Professional Training) requirements?
Although Euromoney Training cannot warrant that the attendance of this programme would automatically be recognised by your country’s Securities and Futures Commission, it is highly likely that Euromoney Training courses can fulfil CPT requirements as they maintain and enhance delegates’ technical knowledge and professional expertise.
Please check directly with your employer as the corporate licensee of your SFC registration, who is responsible for determining whether a training course satisfies CPT requirements.
Can I claim Continuous Professional Development hours after attending a Euromoney Legal Training course?
You may use your attendance at courses held by Euromoney Legal Training to qualify for CPD points with The Law Society of Hong Kong.
How can I claim?
Delegates who require CPD points should register for their chosen course, inform us (via the registration form or by email) and make full payment for the course at least 4 weeks in advance.
For further information on CPD accreditation please contact +852 2520 1481 or email enquiry@euromoneyasia.com
VISAS
What information is required for a VISA letter?
VISA letters will only be granted when full payment has been made.
Should you require an invitation letter, Euromoney Training will provide one once payment has been received. It will state that a delegate is registered to attend a training course. Euromoney Training has no influence upon whether a VISA will be granted. Delegates are solely responsible for obtaining a VISA and failure to do so will not make the participant exempt from the cancellation policy.
The following information is required for us to process a visa letter:
• Your full name as it appears on your passport
• Your date of birth
• Your passport number
• Your passport issue date
• Your passport expiry date
Please also indicate the country from which you are applying.
Other Questions
Do you offer group booking discounts?
When two colleagues from one institution attend the same course at the same time, there is a 5% discount on the second and subsequent booking. Further discounts are available for larger groups.
What should I do if the details you hold for me are incorrect?
Please accept our apologies for mail which is incorrectly addressed. Should you wish to amend the address/ addressee details, please send or fax us a copy of the relevant mailing label (on the envelope or brochure) and we will update our records accordingly.
You can also update your details on the ‘Profile’ section of our Training website. By setting up a profile you will be able to update your contact details immediately.
What shall I do if I want to receive email updates only?
Please contact us on +852 2520 1481 or email us on enquiry@euromoneyasia.com with your request to receive only email updates. Please provide your full contact address details, including your company name and job title and we shall remove you from our mail database.
How can I control the amount of email updates I receive from Euromoney Training?
Visit our main Training Homepage www.euromoneytraining.com and create a profile. You will be able to access your account settings and control the topic areas and frequency of our email updates to you on either a daily, weekly and monthly basis.
What is the relationship between Euromoney Institutional Investor and Euromoney Training?
Euromoney Training is a brand name within the Euromoney Institutional Investor group. Euromoney Training Asia Pacific is part of Euromoney Training: www.euromoneytraining.com
If you have any other questions the please call us on +852 2520 1481 or email enquiry@euromoneyasia.com.