Executive Management School: CIO Workshop

This 4-day executive training course will teach you to think like an executive business strategist so that you can more effectively use your I.T. resources to create significant business value for your company.

  • Course Instructor

    For the past eight years, the course director has served as Director of an institute that specialises in training and mentoring CIOs. He is also the senior business informatics faculty in the Department of Informatics at USC Upstate where he teaches graduate and upper-level courses at the university.



This 4-day executive training course will teach you to think like an executive business strategist so that you can more effectively use your I.T. resources to create significant business value for your company.

The coursework merges relevant academic learning with practical and real-world applications to provide participants with the tools and knowledge to be successful in the constantly evolving and highly political business world.

This four-day course covers the following topics:

  • Historical trends and forces behind the ascendancy of the modern corporate CIO—this gives you a roadmap for the career progression of a competitive large corporation CIO.
  • The 5-step IT Alignment process: This teaches you a proven process for using I.T. resources to create strategic business value for your company.
  • Building the business case when ROI isn’t enough: the importance, and how-to’s of getting credible monetary valuations of the intangible benefits: a key step to getting large strategic projects funded.
  • The principles of leadership and how the CIO uses them to strengthen the IT business value creation process.
  • What every CIO needs to know about corporate political communications and importance of building corporate political capital for the CIO.

A comparative analysis of the four different strategies for effective I.T. Governance—so you can create a hybrid solution that will be most effective for you and your company.

Day 1

Lesson A1

Welcome

  • Read Welcome Letter
  • Student Introductions:
    • Your name
    • Your Company
    • Your Position
    • One other thing about you—not work related
    • Your next big career challenge


  • Review scenario from CIO Leadership P.E.
  • PowerPoint Lecture: IT Themes and Trends
  • How to write an Article Review (AR): “Show Them the Money” by Mike Hugos Leadership (Lecture #1)
    • Preview CIO Survey Results
    • The Five Roles of Executive Leadership
  • Introduction to Calculating ROIs
    • Introduction to the CSR Easy P.E.
    • Comparing IT Investment Options:
    • How to calculate ROI and Internal Rate of Return (I.R.R.)

Student small group project: Outline the solution for the ROI case study. Address all four parts of the homework and be prepared to present your results later this afternoon.

Lesson A2

  • Student presentations and class critique of small group ROI exercise
  • PowerPoint Lecture: Some Thoughts on ROI
  • Class Discussion on IT Alignment:
    • What is IT Alignment?
    • What are common misconceptions about IT Alignment? (And why are these bad?)
    • What are the advantages of doing IT alignment properly?
    • What are the challenges that the CIO will face when he first tries to introduce IT Alignment to the organization?
    • What skills should the CIO have in order to be successful in IT Alignment in the areas of:
      • business skills
      • communication skills
      • focus
      • political skills?
  • Discuss example strategic business goals
  • PowerPoint Lecture: The Five Steps of I.T. Alignment
  • In-class group project outlining the IT Alignment for selected student companies
  • Presentation of group results


 

Day 2

Lesson A3

Review and elaboration on key points learned yesterday

Continuation of group exercises on IT Alignment

Discussion of results and lessons learned from group exercise

An example IT Alignment plan by Deloitte for Kemet

PowerPoint Lecture: What’s Hard About IT Alignment?

Lesson A4

  • Business 101 Lecture: Classical CXO Business Perspectives and Agendas
  • Class discussion: “Corporate Political Capital”
    • What is it?
    • Why do you need it?
    • How do you accumulate it?
    • Review and discuss: Four Models for accumulating Corporate Political Capital

Review of selected questions from the book The Power of Role PowerPoint Lecture: “How to create an Effective 5-Slide Presentation that gets CXO Support for your IT Projects”

  • Certificate Exam


 

Day 3

Lesson B1

Review of lessons learned from homework and projects for previous nine weeks

USAA case study review and analysis

Development of plan for business skill development in the management ranks of your IT organization

In class, begin a plan for business skill development in the management

ranks of your IT organization

Include the justification for each component by citing the expected return in customer service and IT productivity

Lesson B2:

  • What’s hard about IT Alignment? (PowerPoint presentation and discussion)
  • The major challenges facing today’s CIO’s
  • IT Governance defined
  • The advantages of IT Governance
  • The management and politics of IT Governance
  • Class discussion of the following questions (this is part of your Project#3):
    • (1) What is IT Governance?
    • (2) What are the advantages of implementing IT Governance?
    • (3) What are the challenges that the CIO will face when he first tries to introduce IT Governance to the organization?
    • (4) What skills should the CIO have in order to be successful in IT
  • Governance in the areas of:
    • (a) business skills,
    • (b) communication skills,
    • (c) focus, and
    • (d) political skills?
  • The classical Model of IT Governance
  • The Enterprise Risk Management
  • Model of IT Governance


 

Day 4

Lesson B3:

Review of critical lessons learned in yesterday’s class

  • The Caldwell Model and Routh Model of IT Governance
  • Compare and contrast the strengths and weaknesses of each of the four models of IT Governance. Which one is right for your company?
  • Class critique of student presentations they made for CXOs during week 5 (previous homework). Each student will present some (or all) of their CXO PowerPoint presentations and the class will conduct group discussions on how they can be improved.
  • Introduce the Caldwell Strategy Map.

Lesson B4:

  • Second lecture on Executive Leadership
  • Lectures and Discussions: How does the CIO Apply the lessons of The
  • Experience Economy in the Workplace.
  • Lecture on early adoption strategies and the Gartner Hype Cycle
  • Leadership class Practical Exercise: What are the tools needed to transform a Cost-Center CIO into a
  • Profit-Center CIO. (The analysis of the “Rock-Cost center-Profit center CIO diagram.”)
  • For the past eight years, the course director has served as Director of an institute that specialises in training and mentoring CIOs. He is also the senior business informatics faculty in the Department of Informatics at USC Upstate where he teaches graduate and upper-level courses at the university.

    As the Director of the Institute, he is responsible for developing and delivering a curriculum that guides CIOs through the challenges they face, such as: how to communicate and thrive in a political corporate environment as an effective business strategist. He also spends a good deal of his time mentoring and coaching CIOs in their role as strategic business value creators.

    The course director has served as adjunct technical advisor to the Cabinet of the President of the United States (Reagan Administration-1988), as founder and first Director of the U.S. Army's Artificial Intelligence Training Facility (1985-1988), as an e-commerce and business strategy consultant for a broad cross-section of business and industry (1988 - present), and as the president of a successful dot.com business which rose to be the top retailer in a niche sporting goods market, and was sold at a profit in 1999.

    He has numerous publications including the authoritative chapter on "Artificial Intelligence and Knowledge Systems" in the prestigious H.B. Maynard's Industrial Engineering Handbook; and he is the author of a popular selling business book on The Upside of Corporate Politics.