Day 1
Registration commences at 8:30 on day one
Programme runs from 9:00 - 5:00 daily
Corporate Banking strategy in the post crisis environment
Concepts
- How is the financial crisis (sub-prime, sovereign crisis) influencing banking and more specifically corporate banking?
Impact of the crisis and the Regulatory response (Volker rule, Sir John Vickers recommendations, B III, stress tests...)
Bank management response
Redefinition of the scope and organization of Corporate Banking, Investment Banking, Retail and SME Banking.
Changes in customer requirements (the demand side) and the bank product and services (the offer side)
Changes in the bank business models
Changes in Management Information (the analytical tools and data requirements)
- A systematic analytical framework (POLDAT) for business impacts and technical impacts.
Workshop: Analysis by small groups and class room discussion on corporate customer requirements: Their needs, the banks response, key factors of success for the corporate banker, impact on the financial results and KPIs of the bank!
Day 2
Building a competitive product range
Group discussion
List and describe corporate banking product offering
How does this meet the customer requirements?
How do you create a competitive advantage to sell your products to the market?
How are your products priced and what is the pricing process -- who, when, how?
How do you assess product, client, portfolio and department ... profitability?
Concepts
Banking product pricing and valuation
Pricing exercise: Which loan would you approve?
Pricing and Valuation principles as per Corporate Finance Theory
Remuneration of all risk classes and of equity allocations (Risk Based Pricing)
Remuneration of operating (fixed, variable, direct, indirect) expenses (Cost Based
Pricing)
Commercial Margin (Relationship Based Pricing)
Financial KPIs
Profitability measures (Volume, NP, RoA, RoE, RORAC...)
Value measures (SVA, EVA, VAR, EAR...)
A balanced scorecard approach
Other issues including product groupings, cross subsidization, loss leaders...
Exercise: Define a marketing budget on the basis of profitability and/or value KPIs and optimize the marketing budget (dollar value).
A quick review of financial engineering (spot/ cash products, forwards and options and their decomposition in banking products and in financially engineered structured solutions.
Financial Engineering Exercise: develop and price a solution to a specific customer requirement (the RfR loan) Group work
Classroom discussion A:
What are the risks associated with this product for the bank... and for the client?
How should you manage these risks?
How should you sell this product?
Classroom discussion B:
On the basis of the first discussion, what are your recommendations for the Banks organization for (1) Product Management (2) Client Management (3) Risk and Equity Management (4) Solvency Management?
Day 3
Effective Relationship Management
Concepts
Relationship Management versus Sales Management
From Share of the Market to Share of the Wallet and then to the Share of the Mind!
What Corporate Customers buy and why
Managing multidimensional relationships
Relationship dimensions and stages
Marketing yourself (the Relationship Manager -- RM -- and/or the Product Specialist PS --), the products and services, the organization.
Relationship quality assessment (with a self-assessment exercise)
Determination of high potential relationship prospects
The relationship management process, from idea generation to delivery and deal assessment
Relationship planning and review process.
Case Study: the B&B case. Analyse the business opportunity, define an appropriate product/service offering; develop a relationship plan and marketing plan.
Day 4
Building an Efficient Corporate Banking Organisation
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Guest Speaker Presentation:
Day After Tomorrow - The Coming Changes in Banking
- The cracks in the world's financial system appeared in 2007, but it is only in 2012 that Europe will really address the imbalances that created the crisis. What are the implications and what changes can industry participants expect in the next 5 years
Andrew Nevin
Director, Financial Services Strategy Group, PwC
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Concepts
Responding to the corporate market characteristics
Segmentation (industry, geography, service..., why what and how?)
Tailor made offerings versus other strategies (Operational efficiency, innovation)
Organisational impacts, the POLDAT analysis (Process; Organisation; Location; Data; Applications; Technology)
Challenges, risks and their mitigants
Case Study: a POLDAT analysis
Day 5
Dealing with Risk
Concepts
Risk Models
Borrower variance analysis (internal risk rating models) and optimisation strategies
Portfolio risk management analysis (variance/ covariance models) and optimisation strategies
Expected Loss calculations and Value at Risk analysis
Stress Testing architecture
Systemic risk
Risk management techniques (underwriting, managing and hedging strategies)
Credit Risk Corporate Borrowers
Credit Risk, Institutional Borrowers (banks, insurances, sovereign, parastatals...)
Case Study: Managing loan portfolios (corporate, institutional, investment portfolios and trading portfolios) within targeted Solvency constraints (banks risk rating strategic target)
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