Course overview
Corporates now require increased self management and responsibility to achieve results than ever before. Individuals are expected to perform without direct support or assistance.
This course will teach you how to influence up, down and across with colleagues and clients. It will also teach you how to identify your leadership objectives and strategy and how to resolve conflicts. The course offers delegates an opportunity to develop competencies which are in line with the day to day demands of organisational life. This includes a repertoire of practical skills which help individuals to cope with diversity and change. Techniques taught transcend cultural boundaries and take into account the management development needs of multi-national companies.
Summary of course content
- Practice an adaptable and flexible model for continual management success
- Influencing ‘up’ and ‘down’ with impact
- Recognise and adapt to appropriate leadership styles for different situations
- Practice informal negotiations and dealing with difficult people
- Learn how to work with and manage individuals from different functions
- Acquire and practice communication skills
Methodology
The interactive and practical nature of this generic cross-cultural seminar is designed to help participants to remember and use what they have learnt when they confront difficult situations in the future. They will examine their own values and compare them with colleagues from other cultures.
- Presentation
- Simulations
- DVD extracts
- Coaching
Who should attend this training course?
- In-house counsel
- Risk mangers
- Project managers
- Management consultants
- Contract managers
- Regulators
- Corporate financiers
- Financial managers wishing to develop their leadership skills
- Human resources professionals
Leadership & Cross-Cultural Management Masterclass US$6,050
Module 1: Cross-Cultural Negotiation
Module 2: Leadership and Management Strategy
Attend both modules and save US$1,450
Supporting publication
Day 1
Registration commences at 8:30
Programme runs from 9:00 - 5:00 daily
Introduction
Objectives
- Differences between leaders and managers
- Definitions of leadership
- Examples of effective leadership
- Introducing a model for leadership and effective management
Persuasive leadership and management
- You are effective when you are persuasive in your organizational environment
- Individual challenges
Benchmarking your leadership style
- Individual demonstration to the group of your communication style during a typical face-to-face scenario
Understanding yourself as a leader
- Building awareness and understanding of the impact of individual leadership styles and preferences
- Identifying other’s business behaviour style
- Power
Building rapport and creating trust
- Different types of trust
- Identifying your criteria for trust and the other people’s
- Creating and sustaining trust
- Non-verbal communication
Planning for face-to-face meetings
- Making presentations and meetings focused and relevant
Leadership, influencing and managing across cultures and organisations
- Hierarchy
- ‘I’ vs. ‘We’
- Perception of status
- Dealing with certainty
- Attitudes to time
- Relationship vs. task
- Intercultural communication styles
Effective communication
- Listening and probing skills
- Engagement
Day 2
Leading and managing teams
- Teams vs. groups
- Team dynamics
- Team building
- Coaching teams
- Evaluating teams
- Remote and virtual teams
Leadership strategy
- Structuring messages
- Selecting the medium through which to influence - corridor, email, 121, elevator pitch, meetings
- Creating relevant informative, persuasive messages
- Setting objectives, making recommendations
Coaching for performance – for all levels of colleagues
- Benefits of coaching
- When to coach
- The GROW model
- Goal setting
Handling objections
- Understanding why objections occur
- How to deal with objections
Conflict management
- Recognising your conflict management style
- Selecting styles relevant to the situation
Real leadership conversations
- Preparation and rehearsal
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Arun Singh
Course Director - Professor Arun Singh, OBE, FRSA
Professor Arun Singh is an international lawyer and consultant to an international law firm. He was formerly a partner and Head of International Commercial Law at KPMG Legal globally. Arun is cited and ranked in Chambers Guide of the World’s Leading Lawyers. He specialises in international investment, joint ventures, licensing of technology, R & D, M&A,
energy, outsourcing and corporate governance globally. Arun has worked with clients such as Standard Chartered, Bank of China, KPMG and Motorola to build effective crosscultural business teams.
He is a Visiting Professor in International Business, Leadership and Negotiations at Salford University Business School, Senior Associate of Oxford University’s Institute of Legal Practice, a Visiting Lecturer to Cambridge University and a Visiting Fellow to Leeds University Business School where he focuses on leadership, cross-cultural dynamics
in international business and international trade and investment. He has run training programmes globally.
Arun is the non-executive director of an international investment fund listed on the London Stock Exchange and Chairs another international investment company where he approves and selects investments, their acquisitions, sales and their structures.
Arun was appointed an OBE by HM the Queen in January 1999 for services to international trade, investment and intercultural management.
Arun is an editor and contributor to a number of publications, in April 2010 his book on Business and Contract Law was published by Thorogood.
Courses run by this instructor
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This course has now expired please email us to find out when the course will next be running.